The laboratory offers an “out of hours” service for advice and the investigation of urgent specimens. This ensures a continuity of service with testing available 365 days a year on a 24-hour basis when necessary.  Requests for investigation must be approved by the NVRL On Call Clinician. The on-call service can be accessed outside normal hours by contacting VoxPro Telephone call back service on No. 021 4521935.

The results will be telephoned to the requesting doctor. To ensure immediate transmission of results, the request form accompanying the specimen must indicate the requesting doctor’s name and bleep no./ phone no/ mobile no.